Desktop and Mobile Device Management plug-in helps enterprises to improve IT Services with features such as:
- Patch Management
- Software Deployment
- Mobile Device Management
- Remote Control
All these functionalities could be achieved from a single unified console.
Plug-in - Benefits:
- Execute patch updates to system from ServiceDesk Plus
- Perform complete Mobile Device Management tasks from Dashboard
- Auto-generation of tickets for Help Desk Requests
- Install software applications directly from console
- Perform remote control functions such as File Transfer, recording Session, etc., without any hassle
- Track and update the Asset data in to CMDB
