Custom Application Platform

(Available in Cloud)
Do IT your way with custom apps
ServiceDesk PlusFeaturesCustomizations Custom application platform
Custom Application Development

Build and manage custom apps. Add a personal touch to your IT services.

  • Build flexible interfaces with the easy drag and drop application builder.
  • Define business logic and approval workflows to automate processes with little scripting.
  • Generate powerful reports in multiple formats using the intuitive report builder.
  • Define fine-grained access permissions to users on your custom application.
  • Add application logic with Deluge, the easy to learn online scripting language that is integrated with Zoho Creator.

Integrate application data and help desk tickets. Work across applications.

  • Look up key data such as technicians, requesters, category, status, level, priority, sites, departments, and assets in your custom app.
  • Automate creation, updating, and closure of tickets in ServiceDesk Plus On-Demand every time a record is submitted or updated in your custom app.
Custom Application Development Platform
What Customers Say
Technicians are loving the mobile app. They spend a lot of time out of their desks due to the way our business works. To be able to manage their tickets and get push notifications when they are roaming around is fantastic.
Tom Peach-Geraghty
IT manager, National Ice Centre, Nottingham, United Kingdom

Do IT your way with custom apps

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