ADSelfService Plus allows end users to update their profile details in Active Directory, search for a colleague's profile details, change expiring passwords, subscribe and unsubscribe from mail groups, and more. It helps reduce the help desk workload because end users can resolve their own IT requests on the self-service portal. However, access to self-service features needs to be highly secure, because unauthorized access could potentially lead to sensitive data exposure.
ADSelfService Plus protects user accounts with two levels of authentication during login. Apart from the traditional method of authentication using username and password, ADSelfService Plus authenticates users through:
Two-factor authentication provides added security to end users logging on to ADSelfService Plus. Each time a user logs on, they need to enter the domain credentials, followed by the verification code sent to their mobile number or email. If the user has Duo Security enabled, their identity is verified by the Duo Server through a verification sent to the user's phone via text, call, or Duo mobile app. For RSA SecurID, the hardware token generated is verified with RSA Server for authenticating the security request. Click here to know how to configure.
Passwords can be stolen or hacked. With the two-factor authentication, even if a hacker steals a user's password, the hacker would still need the user’s mobile or email details to hack into the user account.
Moreover, authentication requests available in Duo Security and RSA SecurID are unique to each user. They can be used only once and will expire if they are not used within a certain period of time.
With the extra layer of security provided by two-factor authentication, businesses can now equip end users with various self-service options available in ADSelfService Plus to reduce help desk workload without worrying about security.
Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console.
Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus!
Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.
Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more.
Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.