With the role played by IT departments gaining more prominence over the last few years, let’s understand how organisations in the UK are faring on IT security, cloud adoption, GDPR compliance and future technology

The Role of IT

89%

of business managers seem to have a good understanding of IT, highlighting strong alignment between IT teams and the business as a whole

Number of software vendors used by organisations

It has been found that most businesses have between 6-10 software vendors (25%).
The next most common figures were 11-25 (23%), and 26-35 (18%)

  • 26-3518%
  • 11-2523%
  • 6-1025%

Maintenance Activity

Enterprises conduct maintenance activities more
regularly than SMEs & large organisations

  •   32% Server
    Maintenance
  •   32% Network
    Maintenance
  •   31% Asset
    Maintenance
  • 10
  • 20
  • 30
  • 40
  • 50

PERCENTAGE

Maintenance Activity

  •   46% Server
    Maintenance
  •   48% Network
    Maintenance
  •   36% Asset
    Maintenance
  • 10
  • 20
  • 30
  • 40
  • 50

PERCENTAGE

Maintenance Activity

IT Security Risks

72%

of organisations don’t use a comprehensive vulnerability management solution that helps to detect, assess, prioritise, and patch vulnerabilities as well as mitigate zero-day vulnerabilities in their network

Ability to detect anomalous activity

SMEs and Large Organisations

21%

Enterprises

12%

Main barriers to securing additional
resources for better IT security

Cost Icon

Cost

Lack of understanding

Lack of understanding
the severity of the problem

Cost Icon

Not knowing what
resources to choose

Cloud Adoption

Cloud Adoption

Cloud spend over the next 12 months

79%

of all respondents are planning to increase their spending on cloud solutions within the next 12 months

GDPR Compliance

Compliance rate

54%

SMEs & Large Organisations

70%

Enterprises

Reasons behind non-compliance (overall)

Legancy systems

48% Working with
legacy systems

Awareness

43% Lack of
awareness

Investment

42% Lack of financial
investment

Future

Technologies that will play the biggest role in business operations

  •   37% Internet of Everything (IoE)
  •   43% Artificial Inteligence (AI)
  •   29% Machine Learning (ML)

AI is more likely to play a bigger
role in enterprises (52%) than
in SMEs & large organisations (35%)

Organisations believe these technologies will help them to primarily

  • Reduce time spent on manual processes
  • Make time available to work more strategically
    with other business units

About the survey

The State of IT in the United Kingdom - 2019 survey covered
400 IT decision makers working in SMEs, large organisations and enterprises

Respondents (role-wise)*

Role wise graph

Respondents (sector-wise)*

Sector wise graph

*In percentage