MSP solution from ManageEngine helps MSPs provide all possible services to their clients like Desktop Management, Network management, Help desk services, Professional services automation, Website monitoring , etc. at affordable price point. With MSP solutions MSPs can increase their profitability while even reducing cost to the customer. It also allows MSPs to give a thirty day free trial to their clients without any additional charge that helps for a smooth transition of clients to MSP Services. ManageEngine also offers products which are specialized in thier module and has focused feature set to meet every need of a managed service provider.
ServiceDesk Plus - MSP is web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management.
ManageEngine IT360 for MSP is an end-to-end Integrated IT management solution that helps Managed Service providers deliver IT Management Services to their clients. It offers :
MSP Center Plus is agent based remote systems monitoring software designed for Managed Service Providers (MSP) and SMBs with highly distributed networks. MSP Center Plus monitors over 25,000 Windows servers/desktops, Non-Windows servers, network devices, ATM/POS devices, Kiosks etc. irrespective of the location. It also includes Remote Control and IT automation workflows.
Desktop Central MSP is web-based Windows Desktop Management software that helps managed service providers to efficiently manage their customers' desktops and servers. It offers integrated desktop management functions like Software Distribution, Patch Management, IT Asset Management, Remote Control, Configurations, and System Tools.
Site24x7 is a website monitoring service that helps manage end user experience from a global point of presence. It helps monitor application and web service performance from a location closer to where your actual customers are.
This is complementary to the capability of ManageEngine Applications Manager which helps monitor end user experience from within your datacenter and corporate LAN.
OS Deployer is a comprehensive OS deployment solution that enables organizations to capture an image of OS and applications that can be deployed to laptops and desktops rapidly and easily.